We are committed to protecting your privacy. This data protection guide has been published to ensure that you are fully aware of how information from you is collected, the reasons for this and to whom this information is disclosed.

Puraspace is a trading name of Vision Support Services.

Puraspace receive information directly from you when you place an order for goods, when you enter a prize draw or other similar promotion or when you request email updates or when you request a brochure.

When placing an order your name, address, details of your credit card or debit card number, and telephone number are required. This is so that your order can be processed and fulfilled and to notify you of your order status and to tell you about special offers and promotions, (or in the case of free prize draws, such information is required to notify the winners).

By placing an order on our website, or entering into a prize draw, you are consenting to the collection, processing, administrating, market research, credit checking, fraud detection and marketing purposes and use of this information by member companies of the VSS group. See details below. Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences.

• To process orders, payments and enhance your overall shopping experience by providing you with a more personalised shopping experience;
• To fulfill your order and administer your account.
• To pass information about you to service providers and employees to carry out the services offered.
• To disclose information about you to any relevant regulator if they require it or to anyone else if there is a legal duty to do so.
• To run any prize draw or competition you may enter
• Members of the company may monitor or record telephone conversations with you to ensure consistent service levels, to prevent or detect fraud and for training purposes.
• Monitor customer traffic patterns and site usage to help develop the design and layout of the site.
• Occasionally notify you about service enhancements such as; functionality changes to the website, new services and special features, and offers or competitions we think you will find interesting.
• We may pass your personal information to other businesses within the VSS Group and to carefully selected third parties to use for marketing. Any member of the VSS Group or third party may contact you by mail, telephone, email, text message, or any other reasonable method. When you provide us with your information you will be given the opportunity to say if you do not want us to use your personal information for such purposes.
• The information held about you may also be used to analyse your shopping preferences as part of our marketing programmes. This may help to select and tailor products, services or special discounts we think you will be interested to hear about.
• This website may include hyperlinks to other websites. Once leaving this site, you will not be governed by this privacy policy and it is therefore your responsibility to check the policies of the sites to which you have transferred.

Our site uses secure software to protect your information whenever you place an order. This software encrypts all information you input before it is sent to us to minimise the risk of it being intercepted before it is received by us. We also follow security procedures as required under UK data protection legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.

We shall take all reasonable care to ensure that your personal information is secure and shall ensure only a limited number of persons will have access to modify, if requested by you, or delete your personal information.

You have the right to request access to and/or correction or deletion of the personal and account information we are holding in your name. Please email us at enquiries@puraspace.com and we will update your records. If you wish to obtain a copy from us of any personal data held about you for which we may request a small administration fee for supplying a copy of the data held and for amending any inaccuracies, you should contact us at:

Vision Support Services Limited, 2nd Floor, Fourways House, Hilton Street, Manchester, M1 2EJ